Privacy Policy

Overview

This Privacy Policy explains how our passport and visa assistance service ("we", "us", "our") collects, uses, and protects personal information provided by users who visit our website or contact us by phone or online forms.

Independent Service Disclosure

We are a private, independent assistance service. We are not affiliated with any government agency, embassy, consulate, or immigration authority. We do not issue passports or visas and do not guarantee application approvals.

Information We Collect

• Personal contact details such as name, phone number, and email address.
• Information related to passport or visa inquiries provided voluntarily.
• Call recordings or call metadata for quality assurance and compliance.
• Technical data including IP address, browser type, device information, and pages visited.

How We Use Your Information

We use collected information to respond to inquiries, provide passport and visa application guidance, offer customer support, improve our services, and ensure compliance with legal and advertising requirements. We do not sell personal data.

Data Sharing

We may share information with trusted third-party service providers such as customer support platforms, call tracking services, analytics providers, or document assistance partners strictly for service delivery purposes. All partners are required to maintain appropriate privacy protections.

Cookies & Tracking Technologies

Our website may use cookies, pixels, or similar technologies for analytics, performance monitoring, and advertising measurement. You may disable cookies through your browser settings; however, some site features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. Despite these efforts, no method of transmission over the internet or telephone is completely secure.

Your Choices

You may request access, correction, or deletion of your personal information by contacting us. You may also opt out of marketing communications at any time.

Contact Us

For privacy-related questions or requests, please contact us at privacy@enrollcarepro.online .